Supplemental Instruction Specialist

Title:

Supplemental Instruction Specialist I

SE Campus Learn Center

Southeast Campus

ISP
- Instructional Sup

PT
- Temporary

No

Monthly

Starting Pay - $18.22

Monday
- Thursday 7:30am - 9:00pm, Friday 7:30am- 5:00pm, and Saturday 10:00am - 4:00pm;
Flexibility is required asthe schedule is subject to change based on department needs

This position is not eligible for remote work

This is a part-time temporary position, with a maximum of 19.5 hrs. per week.

This role will provide front-line customer service to students,employees, and the public at the College. The incumbent is responsible for cross-training in multiple areas and will be ableto assist with clerical, customer service, learning lab, library,and other professional duties throughout the Learning Commons.

General and Working Area-Specific Essential Performance Requirements*

• Provides guidance to students, faculty, staff, and the community on the relevant resources to meet needs
• Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, includingappointment scheduling, calendar management, and electronic orphone communication
• Monitors the Learning Commons to ensure user behavior policies are followed
• Answers questions about the Learning Commons and its resources and services
• Inventories, orders, and checks in materials and supplies and ensures that good safety, housekeeping, and security practices arealways followed

• Serves as a resource for identifying sources of requested information for learning, research, and engagement
• Makes resources and other tools available to students, faculty,and staff, including library materials, multimedia equipment,laptops, and other technology, and assists patrons with questions regarding technology, computer hardware, and software
• Answers questions and assists with troubleshooting and resolving technical issues related to printers, copiers, and scanners
• Assists patrons in person, via telephone, and electronic means by answering their questions or referring them to the appropriate person, department, or service desk
• Assists with updating and maintaining maker space hardware,software, 3D printers, and other technology including microscopes,iPads, AV equipment, tracking software, calculators, graphic design/video editing software, and other related tools
• Provides check-in and check-out services as well as properlyshelving library materials
• Assists with maintaining the Library website through contentreview, creation, and maintenance as assigned

• Provides tutoring assistance to students to enhance learning and increase academic success, in collaboration with faculty and appropriate supervisor, and adheres to tutoring best practices inface-to-face, synchronous online, and asynchronous online modalities
• Provides students with appropriate handouts and educational materials as needed
• Provides academic coaching and mentoring to current students inneed of additional academic support and study strategies
• Prepares and puts in place equipment scheduled for use during laboratory teaching sessions
• Teaches basic certification, safety, and training coursescovering all lab equipment
• Prepares and delivers workshops, which may include content creation and updating workshop materials
• Partners with faculty for special events in support ofclasses
• Assists supervisor in the delivery of academic boot camps

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all…