Auto Skip Tracer

Job Location:

MEI Auto Finance Inc.

- Arlington, TX 76006, Skip Tracer

Location:

Arlington, Tx

Schedule:

Monday – Friday, Every other Saturday

• $20 per hour

• Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) with Company Match
• Paid Holidays

• Access to a fully equipped onsite gym at our Arlington Corporate Office.

MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. We operate 8 Buy Here Pay Here dealerships and MEI Auto Finance, selling more than 6,500 vehicles annually while providing customers with an integrated vehicle purchasing and financing experience. With more than 300 employees, we are committed to delivering exceptional customer service while investing in the growth and success of our team members.

MEI Auto Finance is seeking a detailed-oriented and results-driven Skip Tracer to join the team. This role is responsible for locating customers with delinquent auto loans through investigative research skip tracing tools, and various data sources to support vehicle recovery efforts. The ideal candidate has prior backend collections experience, strong analytical and problem-solving skills, and the ability to thrive in a fast-paced environment while maintaining accuracy, compliance, and productivity.

• Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
• Utilize various skip tracing tools, databases, social media, and public records to gather accurate and actionable information.
• Maintain regular communication with third-party repossession agents, providing real-time updates on leads, addresses, and vehicle locations.
• Document all skip tracing efforts, findings, and updates in the collections management system with accuracy and timeliness.
• Collaborate with internal collections staff to align skip tracing strategies with overall recovery efforts.
• Monitor accounts in the skip queue and recommend next actions based on trace results and risk evaluation.
• Adhere to all federal and state compliance requirements, including FDCPA and company policies.

• Minimum 2 years of prior backend skip tracing collections experience is a requirement for this position.
• Team oriented.
• Ability to thrive and work in a fast-paced environment.
• Goal oriented.
• Proficient knowledge of FDCPA.
• Excellent verbal and written communication skills.
• Excellent interpersonal and organization skills.
• Detail-oriented with strong problem-solving and analytical skills.
• Strong ability to multitask and work independently under high pressure.
• Must meet daily, weekly, and monthly individual/departmental goals.