Financial Center Consultant - Little Road

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Little Road, Arlington, TX, US

2 days ago Requisition

Financial Center Consultant I (Teller)

Create energy and excitement around EECU products and services while building lifelong member relationships.

EECU is looking for a Financial Center Consultant I (Teller) for our Little Road (Arlington) location who will create energy and excitement around EECU products and services, providing the right solutions and the right products for our members. EECU is dedicated to delivering excellent service, and it starts with you discovering our members’ needs. In this role, you’ll support our members while conducting teller transactions and providing guidance on our products and services.

We’re looking for someone who is proud to represent EECU and who takes great satisfaction in creating lifelong members by developing sincere relationships.

• Deliver great experiences in a dynamic environment and be invigorated by constant personal interaction.
• Provide a complete service and sales experience for members.
• Perform a broad variety of member service functions, including teller functions such as deposits, withdrawals, and check cashing, and solve operational issues.
• Proactively initiate and support marketing initiatives within the branch.
• Build exceptional rapport with our members by providing excellence in service.
• Provide lobby coverage, including greeting all members, answering calls, and assisting or directing members to the appropriate employees when needed.

• One to two years minimum experience in a retail or financial environment that requires excellence in service while building exceptional rapport with members or customers.
• Daily cash-handling experience with the ability to balance without overage or shortages.
• Strong communication skills that allow you to converse freely and comfortably in all interactions with members.
• Enthusiasm and professionalism, with a high level of ownership and accountability.
• Ability to thrive in a fast-paced environment and prioritize multiple tasks daily.
• A good listener who is approachable, empathetic, and able to solve problems.
• Relevant computer skills and solid math and written communication skills.
• High school diploma or equivalent.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief. Required to attend initial and ongoing annual Bank Secrecy Act training.

Are energized by work that requires accuracy and consistency; communicate professionally with employees at every level; stay organized when priorities shift; approach questions with patience and a service mindset; and take pride in completing sensitive, high-impact work correctly and on time.

EECU is a not-for-profit credit union owned by our members and built around a simple promise: deliver value, support our communities, and provide a faster, friendlier, more personalized financial experience. Since our founding in 1934 to serve Fort Worth teachers and administrators, we have grown into a $4.5+ billion institution with 22 Financial Centers across North Texas, convenient online and mobile banking, and nationwide access to more than 5,000 Service Centers and 85,000 ATMs.

We…