Dispatcher​/Telecommunicator - Police

The University of Texas Permian Basin's Police Department welcomes applications for the position of Dispatcher / Telecommunicator

Salary Range

The Police Telecommunicator supports campus public safety operations by receiving, prioritizing, and dispatching emergency and non-emergency calls for service at The University of Texas Permian Basin. This position serves as a critical communication link between the public and emergency responders by coordinating police, fire, and medical services, monitoring field activity, and maintaining accurate records within dispatch systems. Working in a fast-paced environment, the role manages multiple tasks simultaneously while supporting campus safety through effective communication, system monitoring, and coordination of response activities.

• 1. Answers Emergency 911 and non-emergency telephone calls for police, security, and technical support events and services.
• 2. Enters information concerning calls for technical support and security-related patrol activity into a Computer Aided Dispatch (CAD) system to be forwarded to the appropriate police dispatch station for assignment.
• 3. Forwards calls received in the Police Communications Center to the appropriate office of the UTPD.
• 4. Monitors CCTV for situations indicating a need for law enforcement or security response and forwards the information to the appropriate police dispatch station to initiate a proper response.
• 5. Composes and distributes shift and found property logs and performs other police communication center paperwork.

• 1. High school diploma or equivalent.
• 2. Current Driver’s License with reliable transportation.
• 3. Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license or is qualified to acquire a basic license.
• 4. Applicants must successfully complete a Public-Safety Telecommunication (PST) Test. The recommended testing is the International Personnel Management Association (IPMA) Public Safety Telecommunications Test of Criti Call. This testing will be administered by the Police Department.

• 1. Associate’s degree or thirty credit hours in Criminal Justice or related field.
• 2. One-year experience in a public safety or emergency communications field.
• 3. General knowledge of typing

Required Application Materials

• 1. Cover Letter
• 2. Résumé
• 3. List of References
• 4. Transcripts (Preferred)
• 5. Letters of Recommendation (Preferred)

Conditions of Employment

• 1. The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.
• 2. Employment is subject to an introductory period to monitor employee performance.
• 3. Once hired, the prospective employee must present documentation within three (3) days of the hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Applicants must be able to show proof of eligibility to work in the United States by time of hire. UTPB participates in e-Verify.
• 4. Employees must be able and willing to travel and perform duties away from campus as necessary and must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver’s license. Must have and maintain a satisfactory driver’s record.
• 5. Employment is contingent upon a successful background check.
• 6. UT Permian Basin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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