Manager II

Overview

Manager II – Texas Health and Human Services Commission (HHSC) – Arlington, TX

Location:

2561 Matlock Rd, Arlington, TX

Schedule:

Day, 8 AM–5 PM, Monday–Friday, with up to 35 % travel, weekend, and on‑call duties as required
Compensation: $5,098.66 – $8,304.83 monthly (TEXAS-B-23) – 12 % paid health insurance for full‑time eligible employees, defined benefit pension plan, generous time off, and career advancement opportunities
Telework:
Eligible for telework under HHSC telework policy

• Coordinate and lead regional team in conducting certification surveys, licensure inspections, and investigations of long‑term care facilities to ensure compliance with state and federal laws and regulations
• Schedule, plan, and monitor staff training, performance appraisal, and professional development activities for nursing, social work, dietician, and pharmacy staff in the regional team
• Track, monitor, and coordinate program activities to meet deadlines and data entry requirements for all visits and surveys
• Evaluate program procedures and processes for effectiveness through review of statistics, reports, and best practices, and report results or recommend improvements
• Serve as liaison for assigned area on complex issues with agency staff or outside entities, and participate in the Regional Management Team
• Assist RD/ARD in performing administrative tasks as assigned, including preparation of reports and documentation for certification and licensure activities
• Be available for on‑call duties for emergencies such as weather events, high‑priority situations, and emergency licensure actions within facilities or at providers

• Bachelor’s degree from an accredited college or university in public administration, health care administration, business administration, or related discipline
• Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain within 12 months of hire
• Minimum of 2 years’ supervisory, managerial, or professional experience in a Texas state agency Long Term Care Regulatory program, or equivalent experience with a long‑term care provider
• Knowledge of local, state, and federal laws and regulations relevant to program area; knowledge of agency program policy and monitoring systems
• Strong communication, problem‑solving, decision‑making, interpersonal, and leadership skills, with proficiency in Microsoft Office (Word, Excel, Access, Outlook)
• Ability to plan and direct program activities, establish goals, and meet deadlines while managing competing priorities
• Must be able to work non‑standard hours (early morning, late evening, overnight, weekends) and travel up to 35 %; reliable transportation required
• All applicants must pass a fingerprint criminal background check; E‑Verify used for work eligibility verification

• 100 % paid health insurance for full‑time eligible employees
• Defined benefit pension plan through Employees Retirement System of Texas
• 401(k) and 457 retirement programs
• Generous paid time off, holiday pay, and flexible scheduling options
• Employee assistance program and health and wellness resources
• Eligibility for Federal Public Service Loan Forgiveness Program after 120 qualifying monthly payments

Texas Health and Human Services Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.