Lead Medical Assistant

Become a part of our caring community

The Lead Medical Assistant is the first contact for patient care. Responsible for administrative tasks in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and specialized administrative, operational, and customer support responsibilities that require independent initiative and judgment.

The Lead Medical Assistant performs clinical responsibilities. These tasks include discussing symptoms, obtaining vital signs, and medication/vaccine administration. Additionally, they perform phlebotomy, collect specimens, and conduct diagnostic screening tests. The Assistant is also responsible for sterilizing and cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows.

Decisions are regarding the daily priorities for an administrative work group and external vendors. These decisions include coordinating work activities and monitoring progress towards schedules/goals. Additionally, they may be the primary administrative owner of a main process, program, product, or technology. The Lead Medical Assistant has advanced knowledge and contributes to process improvement. They deliver in-depth education and provide advanced guidance/mentoring to other Medical Assistants.

• Certified or Registered
• Phlebotomy Experience
• Medication/vaccine administration experience
• 3+ years MA Experience
• High school diploma or equivalent
• CPR Certified

This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

• 1+ years MA experience in PCO center
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

• $48,300 - $65,900 per year
• This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities

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