PM Housekeeping Houseperson​/Runner- CRC

PM Housekeeping Houseperson / Runner

Caravan Court - Arlington, TX 76011

Position Type Full Time

Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD-WINNING TEAM.

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Status:
Non-Exempt

Reports to:

Executive Housekeeper

The houseman at Caravan Court will facilitate daily housekeeping functions concerning guest rooms, laundry, and lobby.

• Operational Responsibilities
• Deliver clean linen to housekeeping storages and carts
• Retrieve trash from storages and carts and send to dumpster
• Retrieve soiled linen from designated areas and deposit in laundry
• Sort soiled linen by type
• Separate stained linen for reclaim process
• Respond to housekeeping requests when required
• Set up roll away beds, cribs, shower chairs
• Accept housekeeping deliveries and deliver as needed
• Perform daily, weekly, and monthly PM tasks
• Guest Services
• Anticipate and attend to guest needs during interactions
• Be proactive when attending to guests
• Team Support and Training
• Attend and contribute to department meetings
• Participate in cross training
• Complete all required trainings
• Communication and Reporting
• Facilitate all internal communications and follow up accordingly
• Run all reports necessary to the operation
• Complete full shift pass on reports and checklists
• Log all work in appropriate platforms
• Safety & Compliance
• Adhere to all safety and security guidelines

Essential Skills and Qualifications

Strong verbal and written communication skills

Effective time management and problem-solving skills

Ability to work well with a team and demonstrate attention to detail

Excellent organizational skills and interpersonal abilities

Physical Requirements

Sitting:
Short periods of time

Standing/Walking:
Long periods of standing, minimum of 5 consecutive hours

Lifting/Carrying:
Occasionally, maximum of 50 pounds. Pushing/Pulling carts

Working Environment

Interior:
Hallways, storages, and guest rooms

Exterior:
Outdoor areas of the hotel

Basics

Maintain cleanliness and organization in all work areas

Display courteous behavior with guests and team members

Report any unsafe conditions immediately

Ensure hotel equipment is in proper working condition

Perform any additional duties as assigned by the supervisor

Candidate Profile

Education and Experience

No prior experience required

No minimum education requirements required