Site Reliability Engineer III

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Join to apply for the Site Reliability Engineer III role at GM Financial

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada– and we are looking to grow our high-performing team.

GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Job Description

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada– and we are looking to grow our high-performing team.

GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

Responsibilities

About this role

• Collaborate with product owners and managers to establish service level objectives for applications and agreed consequences if the objectives are not being met
• Collaborate with development team members to identify monitoring gaps, identify application performance improvement opportunities and assist with troubleshooting problems
• Drive the Root Cause Analysis of production issues and other failures within the product software, pipeline, or other Dev Ops support processes or technology
• Design, build, and champion automated solutions to optimize application/service/platform uptime with minimal human intervention
• Be available for an on-call rotation to participate in troubleshooting and communication efforts outside of normal business hours
• Create and implement standards and best practices, driving adoption across development teams and external vendors as applicable

• Authority in defining, implementing, and evaluating Service Level Objectives (SLO) and Service Level Indicators (SLI), and associated consequences
• Software development expertise in multiple high-level programming and scripting languages
• Expert in evolutionary database design, query performance analysis, and indexing as a cornerstone for delivering scalable, performant products and services
• Expert in designing, building, and optimizing automated pipelines with automated testing and automated security controls
• Expert in performing Root Cause Analysis and Problem Management
• Experience working in Agile Scrum teams with demonstrated success leading improvements (getting better/faster/happier)

• Dev Ops (YAML, ARM), Terraform, Jenkins, Chef, Octopus Deploy
• Pipeline Automation:
  Azure, Git Hub
• Code Scanning:
  Sonar Qube, Checkmarx, Blackduck
• Source Code repos:
  Git
• Containerization:
  Azure Kubernetes Service, Kubernetes (open source), Docker
• High level programming languages:
  Java, C# (.NET MVC and .NET Core), Go
• Scripting:
  P…