ServiceNow Architect; W2

Senior Service Now Solutions Architect

We’re looking for a Senior Service Now Solutions Architect to lead the enterprise adoption of the Common Service Data Model (CSDM). You’ll design scalable, service‑centric architectures, align platform teams to out‑of‑the‑box standards, and enable end‑to‑end value across CMDB, ITSM, ITOM, SPM/APM, and SACM
.

• Define and maintain the enterprise CSDM and CMDB architecture, enforcing configuration‑first best practices.
• Drive Service Mapping strategy to align Application Services and Technical CIs with CSDM.
• Integrate SPM & APM data for portfolio analytics and decision‑making.
• Establish data governance, ownership, and quality controls.
• Architect platform integrations and ensure compliance with standards.
• Serve as a design authority and mentor platform teams.

• 10+ years in enterprise architecture or platform engineering, with 5+ years implementing CSDM/CMDB at scale.
• Proven success delivering out‑of‑the‑box Service Now solutions across ITSM, ITOM, SPM/APM, and SACM.
• Expertise in Service Mapping, Discovery, CI class modeling, and automated data quality.
• Strong integration skills (REST/SOAP, Integration Hub) and data modeling experience.

• Service Now CSA & CIS (ITSM, SPM/APM, ITOM, CMDB/Discovery)
• CAD (Certified Application Developer)
• ITIL v4 Foundation

• Mid‑Senior level

• Contract

• Information Technology

• Staffing and Recruiting

• Dallas, TX