Senior Director, Technology, AI and Analytics

At 2U we are all in on purpose. We are motivated by our mission to make learning limitless and connected by our shared passion to deliver world-class higher education  the parent company of edX a leading online learning platform 2U powers thousands of higher education offerings from free courses to full degrees. Together with our college university and corporate partners we are helping accelerate careers and transform lives.

2U is seeking a forward-thinking People Analytics AI and People Technology leader to architect and execute a next-generation strategy for how we leverage data artificial intelligence and HR technology across the organization. This role leads the People Analytics & Technology team and serves as a strategic thought partner as part of the People Senior Leadership Team.

In this role you will drive the design and adoption of an integrated AI-enabled people technology ecosystem - maximizing the value of our platforms data and automation capabilities to improve the employee experience accelerate decision-making and unlock business performance. You will identify and scale opportunities for applying predictive analytics machine learning automation and advanced people insights to enhance core HR processes and outcomes including workforce planning talent acquisition DEI employee experience retention and organizational health.

You will develop a holistic roadmap for our people technology stack ensuring systems are optimized and future-ready. You will lead technology-driven transformation projects focused on user experience cost efficiency data governance and system cohesion while also serving as the strategic integration layer between the People Team 2U Tech and our HR technology vendors. This includes translating business needs into technical requirements aligning SLAs and outcomes and ensuring effective administration of contracts spend and vendor performance.

As the organizations subject matter expert for People Analytics AI and People Tech you will collaborate deeply with Finance Tech and People Team COEs to ensure leaders can access interpret and act on insights through scalable self-service tools dashboards and advanced analytics products. Your work will empower leadership with data-driven intelligence and predictive capabilities that inform strategic operational and talent-related decisions.

• Develop and maintain the HR technology strategy and roadmap ensuring systems architecture and integrations are modern scalable and aligned to business needs.
• Lead and oversee Workday configuration needed for major enterprise initiatives including Job Architecture Pay for Performance organizational restructuring and ongoing optimization work.
• Oversee the end-to-end migration of contract workers into Workday ensuring clean data architecture sound security design scalable reporting structures and a stable long-term operating model.
• Collaboratively assess current and future tech requirements across the People Team; maintain an external awareness of emerging HR tech trends and best practices implement opportunities to streamline to expand the HR technology landscape consolidate duplicative systems and identify gaps in the current tools
• Design and oversee cross-system automation to improve accuracy reduce manual work and streamline workflows across platforms such as Greenhouse Workday and Pyn.
• Manage the HRIS team and partner with cross-functional tech teams to optimize integrations execute the roadmap and deliver against cross-functional Workday needs
• Manage HR tech vendor relationships and ensure services SLAs and integrations meet business needs. Navigate technology contract renewal process working with procurement legal privacy and business stakeholders to effectively execute or eliminate technology contracts.

• Develop a people analytics strategy & roadmap including shift into predictive analytics innovation lab and an action-focused analytics function
• Quantify the success of people team initiatives and identify data-driven challenges that should be prioritized. Partner with key stakeholders to implement data-driven solutions.
• Oversee the team responsible for producing functional dashboards and delivering the employee listening strategy that support leadership data-driven decision-making.
• Deliver high-quality reporting and analytics covering talent acquisition attrition diversity employee experience and People Team operational metrics.
• Partner with People team leaders to support strategic workforce planning including scenario modeling and forecasting.
• Translate data into compelling narratives visualizations and insights that clearly articulate business implications - not just numerical outputs.
• Serve as a subject matter expert for the People Team on analytics and measurement strategy providing guidance mentorship and education across the function and serving on the company-wide Data…