IT Support Analyst — Frontline Tech
Listed on 2026-10-18
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
The University of Texas at Arlington is seeking an entry-level IT Support Specialist to provide beginner to intermediate frontline technology support via chat, phone, and walk-up interactions. You will handle Tier 1 issues, including account access, email, network, software, and device peripherals, guiding users with clear instructions.
Responsibilities include documenting requests in the ticketing system, collaborating with the IT team, and ensuring timely resolution while maintaining customer
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The IT Support Analyst I — Frontline Tech Help position in the IT & Technology field is open for applications.
We have an opening for a IT Support Analyst I — Frontline Tech Help in Arlington, TX, United States within IT & Technology.
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