Resident Manager

Resident Manager

Location: Dallas-Fort Worth Metroplex

Employment type: Full-time

Carleton Living Property Management Services, established in 2017, specializes in managing multifamily properties with a commitment to excellence and long-term relationships. Led by executives with over 80 years of collective expertise, the company offers a unique understanding of the multifamily sector. While maintaining the capabilities of a large organization, Carleton Living focuses on delivering personalized and authentic management solutions. From market-rate and senior living communities to mixed‑affordable portfolios, the company is dedicated to enhancing property value and exceeding the expectations of residents and stakeholders.

This is a full-time, on‑site role for a Resident Manager located in the Dallas‑Fort Worth Metroplex. The Resident Manager will work directly with the General Manager and will oversee daily property operations over 3 communities, including tenant relations, leasing, rent collection, and maintenance coordination. Responsibilities include supervising property staff, ensuring compliance with regulations, resolving resident concerns, and managing budgets to achieve financial goals.

The Resident Manager will also play a key role in maintaining a welcoming and well‑maintained living environment for residents while representing the company’s commitment to excellent service.

• Experience in property management, tenant relations, and leasing processes
• Strong organizational and budgeting skills, including financial reporting
• Knowledge of local compliance regulations and best practices in property operations
• Excellent interpersonal, communication, and conflict resolution skills
• Team leadership and staff management experience
• Proficiency with property management software and digital tools
• Ability to work independently and make informed decisions
• Bachelor’s degree in business, real estate, or a related field is preferred
• Prior experience managing multifamily properties is highly advantageous
• Commitment to providing exceptional customer service

Mid‑Senior level

Management and Manufacturing