Channel Marketing Project Lead — Go-To-Market

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Full-Time Employee Professional Arlington, TX, US

30+ days ago Requisition

ABOUT PETMATE

Petmate is a global leader in pet supply products, with trusted brands including Petmate®, Chuckit !®, Quirky Kitty ®, Vittles Vault®, Wild Eats® and Arm & Hammer®. Over 60 years ago, Petmate began with a focus on safe pet transportation, leading to the creation of the first dog kennel. Today, Petmate develops products that improve quality of life and strengthen the bond between people and their pets.

From environmentally responsible manufacturing to rigorous product testing, safety remains central to what we make and how we make it. Our portfolio of trusted brands features innovative solutions across several pet supplies categories including toys, feeding and watering, food storage, kennels, shelters, bedding, treats and more.

OUR WHY :
To enrich families’ lives by cultivating the bond between people and their pets.

OUR VISION :
Families everywhere trust us to enhance their pets’ well-being at every step of the adventure.

Petmate Core Values

OWN IT! We take responsibility for our actions, decisions, and outcomes.

STEADFAST DETERMINATION :
We pursue what’s next with commitment and enthusiasm.

DO THE RIGHT THING :
We align our actions with our values in every situation.

SAFETY WITHOUT COMPROMISE :
We prioritize the safety of employees, consumers, and pets without compromise.

Position Summary

The Channel Marketing Project Manager supports the execution of channel marketing initiatives and sales operations processes to drive seamless customer experiences and successful commercialization. This role partners cross-functionally with Sales, Marketing, Product, and Operations to support key accounts, execute go-to-market activities, and ensure accurate and timely delivery of customer requirements. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment, with the ability to manage multiple priorities while delivering high-quality work.

Key Responsibilities

• Partner with internal Sales teams and external customers to deliver clear, timely, and professional communication
• Own and lead new customer set up processes
• Lead for Commercial team EDI customer priority set up and manage cross functional teams responsible for implementing to ensure customers are set up in a timely manner
• Lead special projects requiring working with cross functional teams as needed
• Own tracking Petmate price increase implementation, which includes proactively managing a price increase tracker and regular communications with Commercial team on status
• Support customer-specific requirements across key retail, eCommerce, and distributor accounts
• Maintain and update customer portals, ensuring accuracy of product data, assets, and required documentation
• Serve as a point of contact for customer requests, ensuring alignment with internal teams and timely follow-up
• Develop customer and category specific comp shops to aid in assessing opportunities for growth

Commercialization & Product Launch Execution

• Support new product launches through accurate item setup, asset distribution, and customer onboarding requirements
• Complete and submit customer-specific forms for item setup, testing, compliance, and marketing materials
• Ensure product data, cross-references, and system updates are accurate and maintained in ERP systems (Oracle) and B2B platforms
• Provide support for customer trade shows, line reviews, and customer meetings, including development of quote sheets, presentation materials, samples, and product assets
• Assist in the creation and distribution of sales tools,…