Notifier | Arlington, TX

At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first.

We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.

ACRT, Inc.

Full time Regular

At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first.

We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.

The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc. This position will play a key role in providing an educational, personable, and professional interface with customers. This position requires a high degree of organization, excellent interpersonal communication skills, exceptional time management, and a willingness to travel as needed.

Communicate with Customers

• Interact with stakeholders, utility customers, and line clearance vendors
• Inform property owners of impending utility vegetation management through face-to-face interactions or leaving door hanger cards
• Answer questions from customers and property owners regarding utility vegetation management to the best of your ability
• May provide general information about utility vegetation management to customers, when applicable
• Refer customer or property owner’s complaints to the appropriate personnel when an inquiry cannot be directly answered right away
• Show courtesy and professionalism when interacting with customers and other employees

Utility Vegetation Management Assistance

• Work in an independent environment and manage a geographical area for all vegetation related activities
• Work in varied terrain and inclement weather conditions with flexibility in scheduling
• Inspect electric utility hardware and report anything which may pose a hazard
• May be called upon to be trained to assist in storm restoration efforts

Other duties as assigned.

Must haves:

• Education:
  
  High School Diploma or GED required; may substitute 5 years of experience in lieu of a High School Diploma or GED
• Experience:
  
  No experience is necessary. Employees will be trained. Must be 21 years of age or older. Must have a valid driver’s license and a clean driving record

Nice to haves:

• Education:
  
  Associates Degree in Forestry or Horticulture
• Experience:
  
  One year of utility related experience

Your

Skills:

• Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team
• Excellent communication skills, comfortable interacting with customers
• Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions
• Competent computer skills including knowledge of Microsoft 365
• Ability to work…