Store Supervisor

After more than 65 years, The Honey Baked Ham Company continues to be a successful, family‑owned business, serving customers at our 425+ retail locations across the United States. We’re the home of The World’s Best Ham and the secret to our success isn’t a secret at all— it’s our people. We’re a high‑performance team committed to being authentic in everything we do and to living our values in full view of the communities we serve, and we’re looking for a Store Supervisor to join our team!

This is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment and offer a better work/life balance. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM – and we’re closed on Sundays. Bring your restaurant, retail or hotel customer‑service experience to Honey Baked and grow your career!

• Manage store operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in implementing development plans for staff.
• Be able to effectively work and train all positions in both the front and back of the house.
• Perform various administrative functions such as banking and scheduling meetings.
• Coach associates using established processes and tools including huddles, observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Manage/monitor labor and adjust store staffing based on business demands.
• Monitor production and sales efficiencies, including wait times, yields, and product quality.
• Ensure proper sanitation procedures are followed, including hand dip, hair nets, gloves, aprons, and proper use of equipment; monitor stocking and cleanup duties.
• Ensure FIFO rotation of all products in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints to achieve 100% customer satisfaction according to company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and catering processes.
• Lead merchandising transitions from promotion to promotion and ensure proper holiday and non‑holiday set‑up.

High school diploma or equivalent. Basic computer skills, including Microsoft Word, Excel, and Outlook. Two years of restaurant or service‑industry experience desirable, with prior supervisory experience recommended. Good understanding of a production‑facility operation—equivalent to 1–2 years of work experience. Valid driver’s license and reliable transportation for catering orders/deliveries.

• Competitive pay
• Fun and casual environment
• Flexible hours
• Opportunity to grow your career with a premier brand!

Benefits for full‑time Store Supervisors include medical, dental, and vision insurance options, life insurance, long‑term and short‑term disability coverage options, paid time off, a 401(k), annual bonus opportunities, a tuition assistance program, access to our Employee Assistance Program, and associate discounts on our fantastic products.

We’re proud of our company and are an equal‑opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression, or any other protected class under applicable federal, state, or local law. The Honey Baked Ham Company LLC is an equal employment opportunity employer.

The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.