Sales Development Representative

At Margin Edge [me], we know that the key to growth is in a high‑performing sales team. That’s why we’re looking for a rock‑star Sales Development Representative (SDR) to focus on finding and qualifying potential customers who can benefit from our restaurant management software.

• In‑Office (4+ days/week, Arlington, VA):
  Monday–Friday, 9:00 AM – 5:00 PM EST
• Fully Remote (West Coast):
  Monday–Friday, 9:00 AM – 5:00 PM PST
• Note:
  
  The Fully Remote option is available only to candidates located outside the DC Metro Area (DMV).

• Represent Margin Edge in a positive, consultative manner to restaurant decision makers and prospects.
• Understand and authentically communicate why restaurants can benefit from our solution (No one likes a pushy salesperson, least of all hospitality folks who can smell bull‑‑‑‑‑‑‑‑ a mile away.).
• Generate leads and build initial relationships through efficient targeting and outreach efforts.
• Manage and maintain a pipeline of interested prospects and engage sales executives to take the next step with a formal discovery meeting.
• Cold calling, Use of Sales Force, Outreach and email to generate new sales opportunities.
• Identify quality restaurant prospects and make 50+ phone calls per day.
• Build long‑term, trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the market.
• Schedule meetings between prospective customers and sales executives.
• Report to Sales Development Team Lead with weekly, monthly, and quarterly results.
• Be available to work occasional weekend days (1x per month) to support team goals and outreach efforts.

• Previous restaurant leadership experience (GM, AGM, or similar), with a strong understanding of how restaurants make money.
• Strong phone and email communication skills.
• Active listener.
• Growth Mindset – constant learners thrive in this role.
• Proven creative problem‑solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization (aka: become a full‑cycle sales representative).
• Ability to stay positive, resilient, and flexible (we are a startup after all, so rapid change goes hand‑in‑hand with rapid growth!).
• A desire to help restaurants succeed and believe in how Margin Edge can help them do just that.
• Comfortable using software regularly (G Suite, restaurant management platforms, CRMs, etc.) and able to quickly learn new tools.
• Ability to work alternative schedules and rotating weekends as needed.

• 1+ years of BDR/SDR experience, with a history of exceeding lead targets.
• Proficiency with Salesforce or other CRM tool.

• Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
• Medical, Dental, Vision, and Short/Long‑Term Disability Insurance (preventative care for the win)
• Health Savings Account with employer match (dependent upon your medical plan selection)
• Commuter benefits with employer contribution (excluding limos and helos - for now)
• Generous Life Insurance Plan
• Short‑ and Long‑term Disability
• Company‑Paid Holidays
• 401(k) and matching
• Stock Options to buy into everything we are doing to support this industry
• 12‑week fully Paid Parental Leave
• Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!)
• A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes.

Margin Edge:
Where hospitality meets technology

As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business.

We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real‑time data.

We…