Case Manager - HSPRS

Join to apply for the Case Manager - HSPRS role at Institute for Child & Family Health, Inc.

Earn: $64,500 annually

Location:

Arlington/Ft. Worth, Texas

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We operate program offices across 8 states and serve over 10,000 individuals and families annually.

We embrace diversity, equity, inclusion, and belonging, standing firmly against hatred, inequality, bias, and injustice. Our staff receive training, coaching, and resources to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and included.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hairstyle/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children (UC) aged 0–17½. Referred through shelters or trusted foster care providers, these children rely on our continuous support from the Office of Refugee Resettlement (ORR) to their parents or sponsors.

The Case Manager conducts home studies—assessing the safety of the home and the suitability of the sponsor before the child is unified—with child welfare principles and best practices to ensure the child's well‑being.

Beyond initial placement, the Case Manager provides post‑release services, assessing the child and sponsor’s areas of need, connecting them with resources such as medical care, education, mental health services, and more. The manager monitors placement continuously, ensuring the child's safety and well‑being are maintained.

• Ensure safety for all youth on caseload
• Manage a high turnover caseload
• Comply with agency and regulatory policies and procedures
• Coordinate initial intake for each youth
• Conduct home studies
• Handle an estimated caseload of 40 youth at any given time (HS and PRS cases)
• Contact each child and sponsor within 24 hours of case assignment
• Conduct safety screenings and mental health assessments
• Coordinate, schedule, and confirm necessary services for each youth
• Communicate regularly with the youth and sponsor to address any needs and/or concerns
• Ensure all assessments, reports, and team case notes are current in both hardcopy and electronic file
• Ensure each youth is enrolled and attending school
• Respond to client emergencies within or outside work hours
• Travel throughout the region, and potentially outside the assigned region, to complete home studies and in-person case contacts. May be required to travel up to 3 hours for home visits in a personal vehicle

• Bachelor's degree in a relevant behavioral or social science field
• Experience conducting home studies according to state requirements
• Strong professional writing, particularly for assessment reports
• Knowledge of local community social services
• Experience working with immigrant populations
• One to three years of progressive experience in case management (preferred)
• Child welfare experience and professional licensure (strongly preferred)
• Ability to work in a fast‑paced environment
• Strong skills in Microsoft Office
• Ability to work well with people from many cultures, non‑English speakers, and LGBTQ children
• Bilingual—English/Spanish required. All agency documents and records are in English, therefore English writing proficiency is required. The position itself requires Spanish speaking, writing, and reading proficiency.
• Valid driver's license…