Program Assistant

Program Assistant

Location:

Arlington, VA

• Serve visitors by greeting, welcoming, directing, and announcing them to the person being visited.
• Answer, screen, and forward incoming phone calls while providing basic information when needed.
• Ensure messages are recorded in detail and forwarded to the appropriate employee.
• Receive and sort daily mail, deliveries, and couriers; work with appropriate staff to take inventory and provide a detailed list of items needed.
• Maintain security by following procedures and controlling access.
• Perform clerical duties such as filing, typing, and submitting purchase request forms to the appropriate personnel.
• Receive shipped items and distribute them as appropriate.
• Complete data processing tasks, including recording attendance in the Efforts to Outcomes database system, tracking program inventory and supplies, inputting client information, and uploading all signed quarterly and annual reports and required documents into the Virginia WAMS system.
• Ensure the reception area is clean, tidy, stocked with necessary supplies, and reflects a professional image.
• Use a company vehicle occasionally for work purposes, driving to meetings, transporting goods, personnel, or deliveries.

• Communication
  
  Skills:
  
  Excellent verbal and written communication skills are a must.
• Organizational Skills / Time Management: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Computer Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Attention to Detail: Accuracy and attention to detail are essential for tasks like data entry and document preparation.
• Problem‑Solving: Ability to identify and resolve issues quickly and effectively.
• Adaptability: Ability to adjust to changing priorities and work environments.
• Confidentiality: Maintaining the confidentiality of sensitive information.
• Proven working experience in similar roles.
• Intermediate experience in Microsoft Office products such as Word, Outlook, and Excel.
• Education: Minimum of an Associate’s degree with an emphasis in business, administration, or a related field of study.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Administrative;
  Industries:
  Individual and Family Services