Office Services Coordinator

## Office Services Coordinator Apply:
US - VA, Arlington:
Full time:
Posted Today:
45195
** Job Family:
** Office Services
*
* Travel Required:

** Up to 10%
*
* Clearance Required:

** None
*
* What You Will Do:

*** Manage the day-to-day functions of the Office Services team focusing on individual and department services quality.
* Manages Facilities/OS mailbox daily and responds within a reasonable timeframe.
* Respond to employee requests received by email, Teams, telephone calls, or other communication promptly and courteously, with a customer service focus
* Perform a wide variety of general clerical work, including production, photocopying, filing, scanning, and mailings from inception to completion
* Operate and maintain a variety of office equipment and troubleshoot with IT as needed, including copier machine(s), binding machine(s), facsimile machine, per existing vendor and/or manufacturer contracts and agreements.
* Ensure all breakroom/café equipment is functional and maintained. Contact vendors as needed.
* Troubleshoot AV minor equipment issues, such as missing cables, simple hardware connectors, and plug-in for functional operations.
* Receive and distribute all incoming packages, faxes, and mail; process outgoing mail and overnight packages as necessary; frequent lifting of boxes up to 50 lbs.
* Maintain Mail Distribution List (where applicable)
* Maintain inventory of office supplies, break room, coffee, tea, and water supplies, and vending items (as appropriate), and keep common office areas stocked with supplies and clean; this includes copy/supply/mail areas, pantries, conference rooms, meeting rooms, huddle rooms, and all other ancillary meeting spaces.
* Work with Office Services Team Lead (as appropriate) to report and track repairs for the office space; respond to requests for office maintenance as needed in coordination with the Office Lead (where applicable)
* Submit work orders to building management (where applicable) and schedule maintenance/repairs as needed with building management and/or external vendors
* Coordinate all poster (HR/Legal) displays in common areas and bulk distributions in accordance with deadlines and removal dates
* Coordinate with Office Lead/Operations Business Partner to ensure Office Services Manual and Emergency Response Guide are up to date and available at all times.
* Maintain meeting room schedules, assist with meeting set-up/breakdown, which may include assistance with food/beverage set-up (where applicable) as well as clean up
* Ensure contracted services provided by outside vendors (cleaning services, food services, etc.) and building services (janitorial, parking, badging, interior and exterior furnishings, etc.) are meeting contract standards.
* Assists with records management to include onsite/offsite storage (Iron Mountain) facilitation and coordination of shred bin pick-up service
* Perform special projects and other duties, as required
* Assist Real Estate and Office Lead (where applicable) with all internal office/cubicle moves and/or clean-out
* Streamlines procedures and recommends improvements for efficiency or effectiveness of service
* Collaborates well with team members, coaching and cross-training within the job area.
* Work overtime, if applicable and as necessary, with prior approval.
* Works under moderate or limited supervision  
*
* What You Will Need:

*** High school diploma required
* Three (3) + years of experience in a Facilities/Offices Services role
* Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel, and PowerPoint)
* Ability to learn new software systems when necessary
** Demonstrate ability to
*** Act with discretion and maintain complete confidentiality
* Ability to communicate office policy and procedure to all employees in the office; escalates local office issues to Manager to provide resolution on complex issues
* Establish and maintain strong working relationships with internal clients
* Flexibility in a fast-paced environment and when unexpected events occur
* Sound judgment in decision making and problem solving
* Read and interpret written communication  
** What Would Be Nice To Have:
*** 3 - 5 years in a top-tier professional services firm or in a corporate office/headquarters multi-floor environment
* Experience with Peoplesoft, Workday, Agil Quest, and C-Cure a plus
* Professional and polished demeanor in dealing with all situations
* Takes initiative and works with urgency
* Dependable with strong work values - honest, self-confident, and a positive…