Technical Training and Development Business Analyst Technical Training and Development Division

Position: Technical Training and Development Business Analyst Technical Training and Development Division[...]

Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA
0014013]

Full‑time position.

Job Overview

Provide services and support as a Technical Training and Development Business Analyst in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA).

Location:

CONUS - Washington D.C. and across the Mid Atlantic Region. Work on‑site at the client location.

Responsibilities and Duties

• Gather and analyze business requirements; identify training gaps; document needs.
• Translate data into actionable insights to support decision‑making and system alignment for TTDV initiatives.
• Collaborate with stakeholders to gather, analyze, and document current‑state processes and functional requirements.
• Create process maps, use cases, and user stories to support solution design and implementation.
• Support change management planning and execution, including stakeholder analysis, communication plans, and training approaches.
• Conduct comprehensive training needs assessments and design instructional content for ILT, CBT, and blended learning.
• Evaluate training effectiveness using frameworks such as Kirkpatrick’s Four Levels and analyze learner behavior data.
• Provide subject‑matter expertise in instructional design methodologies and best practices.
• Analyze, redesign, and digitize existing paper‑based workflows to improve efficiency and accuracy.

Desired Qualifications

• 5+ years in business analysis, data reporting, or training program support within large organizations.
• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 3+ years of experience in business analysis and process documentation.
• Strong communication and analytical skills.
• Experience with requirements gathering and stakeholder facilitation.

Skills Required

• Analytical mindset, adaptability, communication, and problem‑solving.
• Proficiency in Excel, Power BI, and other analytical software.
• Data modeling, requirements documentation, stakeholder facilitation.

Ancillary Details

• Support performance tracking, project reporting, and change management within TTDV programs.
• Hardware and software licenses (Microsoft Office, Adobe Creative Cloud, Captivate) provided as needed.
• Consultants must have completed recommended training courses or have equivalent experience.
• Deliverables submitted to the Client’s COTR/Project Manager for review and approval.
• Regular reporting: weekly check‑ins, bi‑weekly draft updates, monthly status reports, and final project close‑out documentation.

Other Requirements

• Advanced proficiency with Microsoft Office (Excel, Access, Outlook, PowerPoint, Word) and Adobe Acrobat.
• Data analytical tools, Visio, and quick learning of additional tools.
• Commitment to work with diverse teams in private, public, and social sectors.
• Curiosity, humility, and willingness to constantly learn and share.

Benefits and Highlights

• Competitive compensation including group health benefits, pre‑tax employee benefits, and performance incentives.
• Group medical, dental, and vision health insurance benefits.
• 401(k) retirement savings plan with company match.
• Vacation and PTO benefits: 2 weeks vacation, 3 sick days, 10 company holidays.
• Pre‑tax payment programs and flexible spending accounts.
• Purchasing discounts and savings plans.
• Security clearance requirement.
• Employee & contractor referral bonus program: up to $5,000.
• Performance incentives tied to new clients.
• Supplemental life/accidental death and dismemberment insurance.
• Short‑ and long‑term disability insurance.

Additional Information

Pro Sidian is an equal‑opportunity employer. We support Veterans and encourage applicants from all backgrounds. For application, visit  or email  with resume, salary expectations, and the job title/code. Please include the job reference code in the subject line as follows:
Application – [Job Title] – [Job ] – [Your Full Name].

Pro Sidian is committed to EEO guidelines and protects applicant privacy.

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