Senior Program Manager, Finance Ops, PMO Global Delivery | Healthcare AR

At Amazon we strive to be Earth's most customer‑centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines.

In supporting this growth and evolution, Amazon Finance Operations (Fin Ops) goal is to deliver seamless procure‑to‑pay, order‑to‑cash and payroll processes that enable geographic and market expansion across all Amazon's businesses, from Retail, Digital, Healthcare and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance.

As part of this growth, we now seek a Customer Obsessed, Results Driven Program Manager to join our expanding Fin Ops Program Management Office (PMO) in the North America region. This is no ordinary Program Management role: you will drive complex, high‑impact programs that touch every aspect of our diverse, fast‑paced global operations, leading cross‑functional teams to deliver large‑scale business transformations from initiation to successful, high‑quality, on‑time launch.

Leveraging your PMO excellence you will devise innovative solutions that optimize people, processes, policies and technology, and persuasively champion ideas while stakeholders at all levels of the organization.

• Deliver complex, large‑scale programs and projects from initiation through delivery by leading cross‑functional, geographically diverse project teams.
li>Ensure business requirements are implemented through people, process, policy and technology, working with Amazon's technical teams to design, develop, test and launch scalable solutions that address customer needs while meeting our high controllership standards.
• Adhere to Amazon's governance and project methodology frameworks to deliver optimal, high‑quality, scalable solutions and communicate project progression to stakeholders across all levels of the organization.
• Identify and mitigate potential risks and obstacles by collaborating with business partners, key PMO stakeholders and team members, ensuring Plan B's are always in place.
• Continuously strengthen Fin Ops effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities.

The successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast‑paced, deadline driven and remote environments, ideally involving systems development and integration. They will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form.

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Healthcare experience
• IT/Tech project experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company.

Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit