Product Manager

Note:

By applying to this position your application is automatically submitted to the following locations:
Crystal City, VA

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education  the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees.

Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Product Manager ensures that team efforts are aligned with company and product strategies by leveraging company frameworks such as OKRs/OGSPs. This role will execute that business strategy using effective prioritization, documentation, communication, and leadership and will work cross-functionally with peers and leaders to ensure alignment of vision, and proper delivery of projects. This role is data-driven and customer-focused, setting project based KPIs, and utilizing the knowledge of the customer to inform strategy and execution.

Responsibilities Include, But Are Not Limited To:

• Determines and communicates team priorities in alignment with overall company goals and strategy. Drives the execution of all processes in the product life cycle, including product and market research, customer analysis, planning, requirements and roadmap development, product launch and product lifecycle management.
• Drives well-framed and unambiguous product initiatives independently.
• Leads cross-functional team of engineers and designers in execution of team priorities and release of products, and balances resources to ensure success for the entire organization. Sets and tracks team- and project-based success metrics and utilizes data to inform product priorities and initiatives.
• Develop feedback loops from users through interviews, surveys, and other methods, for continuous improvement.
• Works with manager to author product planning documents, such as an Approach memo, that considers business context, user feedback, and potential impact to the business through measurable behaviors
• Independently engages organizational stakeholders in support of team priorities.
• Facilitates communication, addresses concerns, and helps resolve stakeholder issues.
• Utilizes industry and customer research, as well as software familiarity, to develop expertise in their domain.

Things That Should Be In Your Background:

• 2-5 years of product management experience
• Experience building and owning a product roadmap
• Structured and data-driven thinking with a strong bias to action
• Excellent communication and cross-functional leadership skills
• Strong empathy and intuition for our learners and customers
• Experience with agile software development
• Desire to improve access to education around the world
• Strong understanding of technical concepts

Other Attributes That Will Help You In This Role:

• Informal leadership:
  Provide guidance and support to team members; opportunity to mentor other product managers.
• Working knowledge of product management in a software development setting. We expect this individual to be able to operate without up-front training.
• Working knowledge of conversational AI platforms, chatbots, or virtual assistants
• Familiarity with A/B testing methodologies, experimentation frameworks, and data-driven decision making
• Experience working directly with higher education institutions, understanding enrollment challenges, accreditation requirements, and institutional decision-making processes a plus

This is a hybrid position requiring 2-3 days per week at our office in Arlington, VA.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference.

#No Back…