P&C Technology Management Consulting Manager

Job Description:

We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. You will also play a key role in shaping solutions, growing client relationships, and driving business development.

What You'll Do:

Strategy & Operating Model

+ Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..

+ Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.

+ Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.

+ Develop transformation roadmaps aligned to strategic business outcomes.

AI, Data & Intelligent Workflows

+ Lead design of AI/agentic AI end-to-end processes and support enablement of those solutions.

+ Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.

Delivery & Change Leadership

+ Manage end-to-end engagements (assessment → design → pilot → scale); set OKRs, roadmaps, and benefits realization.

+ Lead small to large teams; coach analysts/consultants and client SMEs; drive stakeholder alignment across Claims, Product / UW, and Enterprise functions.

Client Growth & Thought Leadership

+ Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects

+ Build client executive relationships; contribute to industry PoVs that support Accenture's leadership position in the Insurance Consulting industry  

Responsibilities:

+ Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.

+ Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.

+ Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.

+ Develop new ideas and help turn them into go-to-market offerings.

+ Define methods and procedures for new assignments with guidance.

+ Manage small teams or work efforts at client sites or within Accenture.

+ Work as part of a team delivering client value at the intersection of business and technology.

+ Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.

+ Travel up to 80%.

Basic Qualifications

+ 5+ years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting

+ 5+ years of process engineering, data/analysis, program management, and /or leading complex business / technology deliveries

+ Bachelor's Degree

Preferred Qualifications

+ Deep functional knowledge of insurance across the value chain (e.g., underwriting, claims, operations, distribution) with the ability to connect strategy to day-to-day execution.  

+ Proven ability to lead end-to-end process reinvention, including redesigning workflows, roles, and decision rights to materially improve cost, cycle time, and customer outcomes.  

+ Experience defining and implementing target operating models that integrate business, technology, data, and AI to sustainably scale value.  

+ Working knowledge of AI and agentic AI applications in insurance (e.g., automation, fraud detection, decision support, predictive…