Project​/Program Manager

Primary

Skills:

Public Policy (advanced), Public Affairs (advanced), Event Management (advanced), Project Management (advanced), Stakeholder Management (advanced)

Contract Type: W2

Location:

Arlington, VA (#LI-Onsite)

Duration: 6 Months (possible extension)

Pay Range: $95 - $100 per hour

We are seeking an experienced Project/Program Manager to support the expansion of an innovative drone delivery service into new communities. This role combines aviation or drone industry knowledge, public policy, community engagement, and hands-on event management. You will lead community-facing engagements, explain the drone delivery service to local audiences, answer questions, gather customer feedback, and collaborate with internal teams to improve the overall customer and community experience.

• Plan and execute community engagement events, public affairs programs, stakeholder visits, and other high-visibility initiatives.
• Engage with community members, explain drone delivery operations, address questions, and communicate information clearly to nontechnical audiences.
• Quickly learn technical information related to drone delivery and translate it into accessible, easy-to-understand explanations.
• Coordinate vendors, event logistics, staffing, schedules, and cross-functional resources to ensure successful execution.
• Build relationships with community stakeholders, public policy representatives, and internal business teams.
• Collect, document, and regularly communicate customer and community feedback to internal teams to support service improvements.
• Develop project plans, establish processes, manage deliverables, and resolve issues in a dynamic environment.
• Manage multiple priorities, respond to ad hoc requests, and deliver high-quality results across community engagement initiatives.

• Bachelor's degree.
• At least 7 years of relevant professional experience in project/program management, event execution, public affairs, community engagement, or related fields, including relevant aviation-related experience.
• Direct experience in aviation, drones, or FAA-related work.
• Experience organizing large-scale events, community engagement programs, or external stakeholder engagements.
• Strong public speaking, presentation, communication, and relationship-building skills.
• Ability to learn technical concepts quickly and explain them to diverse audiences.
• Experience gathering stakeholder or customer feedback and communicating actionable insights to business teams.
• Strong organizational skills, attention to detail, and the ability to work independently in ambiguous situations.