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Customer Service Center Manager — Hybrid

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Oates Energy, Inc.
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading utility billing company is seeking a Manager of Customer Service to oversee its call center operations. The ideal candidate will have 3-5 years of experience in customer service, with at least 1-2 years in management. Creating a positive customer-first culture and driving performance metrics such as response times and customer satisfaction is key. Benefits include competitive pay, health insurance, and 401(k) plan with company match.

The position is hybrid and requires excellent communication and conflict resolution skills.
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