Specialist, Research Engagement Services

Specialist, Research Engagement Services I

Irving TX 75039 / Fort Myers, FL 33913

6+ Months

100% Remote but Within 30 Miles of Client location

Research Engagement Services (RES) Specialists provide world‑class service by engaging directly with clients, prospects and vendors to coordinate requests with client Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem‑solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the client Expert community to problem solve around our clients most pressing technology and business‑related questions and problems.

Candidates must be within 30 miles of the Irving TX office for consideration – however the role is anticipated to be 100% Remote.

Candidates must have a completed Bachelors Degree for consideration.

Candidates can work either a 9am‑6pm EST (8am‑5pm CST) or 10am‑7pm EST (9am‑6pm CST) schedule

• Coordinate with internal and external stakeholders to schedule research interviews.
• Serve as primary day‑to‑day contact for member and prospective companies for research projects.
• Ensure that CRM database () contains accurate account details, contact information, and notes regarding research interview requests.
• Provide research support on a variety of projects.
• Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps.

• Time management and organizational skills
• Written and verbal communication skills
• Analytical mindset

Completed Bachelor's Degree