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Strategic Enterprise CSM — AI-Savvy GovCon

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: VisibleThread, LLC
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 95000 - 150000 USD Yearly USD 95000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM — AI-Savvy GovCon Growth

Visible Thread, LLC is seeking a hands-on Customer Success Manager to manage a portfolio of enterprise government contracting customers. You will own relationships, onboard new clients, and drive adoption of the RFP Intelligence Platform to deliver measurable gains in efficiency and compliance.

You will be the bridge between customers and our product/support teams, focusing on renewals and upsell opportunities while maintaining a customer-first mindset and strong communication skills.

This is a strong opening to take on the Strategic Enterprise CSM — AI-Savvy Gov Con Growth role at Visible Thread, LLC.

Our group is growing, and we are hiring a Strategic Enterprise CSM — AI-Savvy Gov Con Growth in Arlington, VA, United States.

This role is for the Strategic Enterprise CSM — AI-Savvy Gov Con Growth role at Visible Thread, LLC.

We are seeking a motivated Strategic Enterprise CSM — AI-Savvy Gov Con Growth to join Visible Thread, LLC in Arlington, VA, United States.

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