Member Care & Success Specialist; Hybrid
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Customer Service/HelpDesk
Job Description & How to Apply Below
The American Retirement Association is seeking a Customer Care Coordinator to serve members and customers, answering questions, fixing problems, and helping them get the most from our offerings. This role emphasizes strong communication, organization, and a customer-first mindset.
Hybrid work is available: on-site Arlington, VA 3+ days/week, with remote options. Full-time, non-exempt, reports to the Director of Customer Care, and opportunities to collaborate across departments.
Consider building your career as a Member Care & Success Specialist (Hybrid) at American Retirement Association.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Arlington, VA, United States.
This opportunity is part of our work in Management & Operations, Sales.
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