Multisite Leasing Consultant - Sheffield Court Pershing

Multisite Leasing Consultant - Sheffield Court and 2201 Pershing

3 days ago – Be among the first 25 applicants

Work schedule:

Tuesday–Saturday, 9 am to 6 pm.

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, Not Just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

• Physical Wellbeing:
  Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing:
  Paid Community Service Hours
• Career Wellbeing:
  Leadership Development
• Learn more about our Total Wellbeing program here

A primary function of the Multi‑Site Leasing Consultant role is to promote Equity Residential’s brand for a defined set of communities to achieve maximum occupancy and revenue, while delivering a remarkable customer experience. The role spends approximately 60 % of time on new sales and tour management, 30 % on resident relations and customer service, and 10 % on leasing administration. The position will utilize proven sales techniques and customer service skills to manage the sales process from start to finish;

presenting Equity Residential communities in a compelling way, building rapport with prospects and residents, and providing a high level of customer service to support resident retention. This position will report to the Community Manager or Area Sales Manager.

• Promotes Equity Residential’s brand.
• Coordinates schedule and times for dedicated in‑person onsite presence at assigned properties based on business needs and occupancy/revenue goals.
• Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities.
• Completes CRM tasks within appropriate time frames.
• Promotes the communities based on the prospective resident’s needs.
• Manages the Tour Schedules.
• Inspects the community‑ready product and tour path daily.
• Employs effective selling techniques to close the sale.
• Cross‑sells, both within assigned communities and other sister communities, to meet the needs of prospective residents.
• Maintains accurate and in‑depth knowledge of all aspects of the community.
• Supports the community’s marketing efforts.
• Monitors community trends to prepare for future occupancy needs.
• Provides leadership and mentorship to Leasing Consultants.
• Assists residents regarding payment and account ledger inquiries.
• Communicates effectively with the service and office team, as well as residents.
• Maintains market and community knowledge.
• Coordinates and supports resident events as directed throughout the year, which may occur during evenings and weekends.
• Accurately and efficiently prepares and assists with all leasing documents.
• Assists with postings and notifications to the residents when assigned.
• Verifies all scheduled move‑in files are complete.
• Completes all required training in a timely manner.
• Understands and complies with federal, state, and local fair housing laws and standards, as well as landlord/tenant laws and regulations.
• Represents the Company in a professional manner at all times.

• Sales and Customer Service experience is preferred.
• High School diploma or equivalent.
• A valid driver’s license, good driving record, auto insurance, and reliable transportation (required if operating a motorized vehicle such as a car or golf cart).
• Computer literacy and effective communication skills; must be able to communicate both orally and in writing in English.
• Knowledge of federal and state apartment housing laws.
• Availability to work a flexible schedule, including weekends.
• Office team employees are required to use their own smartphone to perform certain aspects of their job; the device must have updated software and be password‑protected and compliant with in‑house security systems.
• Ability to lift, push, pull or carry up to 15 pounds and climb stairs as required.

• Starting pay $24.08 – $29.43 per hour, based on job‑related skills, experience, and qualifications.
• Employees are eligible for overtime pay and performance incentives.

• Entry level

• Full‑time

• Sales and Management

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