Assistant Program Manager, LPV - Meetings and Events

What this job involves:

As an Assistant Program Manager with a focus on events within our Large Production Venues (LPV) at JLL, you will manage the execution of large-scale events that host significant company gatherings including All Hands Meetings, Classroom Trainings, and Expos while working closely with full‑service producers and production teams to coordinate lighting, audio, video, and live streaming requirements. You will supervise event team members while collaborating with third‑party vendors and ensuring seamless delivery of high‑level special events as requested by Amazon Event Organizers through comprehensive event planning including conducting site visits, leading planning meetings, and coordinating final details with stakeholders.

This role involves day‑to‑day supervision of events team members in support of the Meetings and Events program while overseeing and coordinating with event support staff and third‑party vendors to independently manage and execute high‑level special events. You will develop and implement new policies and procedures while analyzing and optimizing existing operational procedures and driving continuous improvement initiatives for operations and service levels while tracking and analyzing team performance metrics and preparing monthly performance reports to Program Delivery Manager, directly contributing to JLL's mission of delivering exceptional event management excellence through comprehensive technical production coordination, stakeholder engagement, and operational leadership that ensures seamless large‑scale event execution, client satisfaction, and strategic program delivery across complex venue environments.

• Provide day‑to‑day supervision of events team members while overseeing and coordinating with event support staff and third‑party vendors for comprehensive program support
• Independently manage and execute high‑level special events as requested by Amazon Event Organizer while leading comprehensive event planning including site visits and stakeholder meetings
• Develop and implement new policies and procedures while analyzing and optimizing existing operational procedures for continuous improvement initiatives
• Track and analyze team performance metrics while preparing and presenting monthly performance reports to Program Delivery Manager for strategic oversight
• Provide prompt and courteous responses to Amazon Event Organizer and client requests while maintaining ethical, professional relationships with contractors and property management teams
• Prepare proposals and presentations while assisting in compiling budget information and business review metrics for comprehensive client support
• Demonstrate ability to work independently on complex projects while providing high level support to team and customers with minimal senior oversight

• Bachelor's Degree or equivalent experience in Event Management, Hospitality Management, or related field with 3+ years of event management or relevant hospitality experience
• Demonstrated experience in team leadership and project management with strong leadership capabilities and excellence in stakeholder management and communication
• Demonstrated analytical and problem‑solving abilities with proven ability to work independently and exercise sound judgment for complex project management
• Advanced proficiency in MS Office Suite with excellent verbal and written communication skills and strong organizational and time management abilities
• Experience managing large‑scale events with technical production coordination including lighting, audio, video, and live streaming requirements for comprehensive venue operations
• Flexibility to work evenings, nights, and weekends as necessary while maintaining professional relationships across business segments and teams
• Understanding of comprehensive event planning including site visits, planning meetings, and final details coordination with stakeholders for seamless event execution

• Experience with Large Production Venues hosting significant company gatherings including All Hands Meetings, Classroom Trainings, and Expos for…