Senior Analyst, Accounts Payable & Payments, Healthcare Finance Operations

Job :  |  Services LLC - A57

Amazon is seeking a Financial Analyst to join the Healthcare Finance Operations (HFO) Accounts Payable team supporting One Medical. As One Medical transitions its financial systems into Amazon's enterprise infrastructure, this role is critical to building scalable AP operations and establishing controllership standards for a growing healthcare organization.

• Standardize and improve accounts payable processes across all One Medical sites, aligning teams to Global Standard Operating Procedures (SOPs) and driving consistency in payment operations
• Partner with the payment processing service center, business operations, and finance teams to identify pain points, recurring issues, and process improvement opportunities, then coordinate with stakeholders to implement solutions
• Resolve payment escalations promptly to maintain vendor satisfaction and protect One Medical's financial integrity. Identify root causes and implement prevention measures to eliminate recurring gaps within payment processes
• Conduct deep dives of payment processes to identify improvement areas, quantify impact, and provide actionable recommendations for goal achievement and defect reduction
• Collaborate with Launch and Technology teams for launches impacting One Medical payment systems, ensuring seamless integration and operational readiness
• Define and monitor key process metrics (cycle times, error rates, payment accuracy, SLA adherence) and use data analysis to prioritize improvement initiatives and measure their impact
• Proactively identify incomplete or inaccurate financial data, determine root causes, execute fixes, and partner with relevant teams on long-term resolution

You start by triaging payment escalations and vendor inquiries, connecting with the service center team to resolve urgent issues. You'll investigate complex payment discrepancies across multiple financial systems, tracing them to root cause. Cross-functional syncs with Technology, Operations, and Launch teams keep you aligned on system changes impacting AP workflows. In the afternoon, you analyze processing data to spot error patterns, design process improvements, and update dashboards tracking key AP metrics.

Your work directly reduces payment defects and strengthens controllership across One Medical's growing operations.

The Finance Operations organization works with every part of Amazon to provide procure-to-pay, revenue-to-receipt, real-estate and facilities, operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers, and report financial results.

Amazon is building Finance Operations capabilities in the healthcare industry through the Healthcare Finance Operations Services team. Our mission is to create a foundation of financial excellence that supports Amazon's growing healthcare initiatives while maintaining the highest standards of accuracy, compliance, and vendor satisfaction.

• 3+ years of finance, accounting, or related analytical field experience
• Bachelor's degree in business, finance, accounting, tax, economics, or a related analytical field

• 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
• MBA, or CPA
• Experience troubleshooting problems and offering solutions to streamline complex challenges
• Experience participating in continuous improvement…