Director of Quality Analytics and External Reporting

Director of Quality Analytics and External Reporting

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The Director of Quality Analytics provides strategic leadership in leveraging data to advance clinical quality, patient safety, and performance improvement initiatives across VHC. This role serves as a critical link between analytics, quality, and operational teams, ensuring that data-driven insights translate into measurable outcomes.

• Provide strategic oversight and leadership of the Quality Analytics team, fostering a culture of analytical excellence, transparency, and continuous improvement.
• Partner with Physician and Nursing Leadership and other key stakeholders to define metrics, develop dashboards, and establish performance benchmarks that align with organizational goals.
• Lead analytics and reporting related to patient safety audits, Core Measures, key performance indicators (KPIs), and other clinical quality outcomes.
• Serve as an internal expert on performance improvement methodologies, external quality rankings, and regulatory compliance reporting.
• Collaborate with Business Intelligence, Epic, and operational teams to enhance data integrity, accessibility, and usability across reporting systems.
• Translate complex data into actionable insights to support strategic decision‑making and performance improvement initiatives.
• Oversee analytics support for physician evaluations and medical staff performance reviews.
• Support change management efforts by aligning data initiatives with enterprise quality and safety priorities.
• Ensure compliance with national, state, and accreditation reporting requirements, maintaining accuracy and timeliness in all submissions.
• Partner with Quality & Patient Safety, Business Intelligence, Epic, Medical Staff Office, and department leadership to optimize the design, governance, and utilization of internal dashboards and performance presentations.

• Bachelor’s degree in an approved related field is required.
• Master’s degree in informatics, nursing informatics, data analytics, public health or an approved related field is required.
• Clinical degree is preferred.

• Eight Years Of Experience In Data Analytics is required.
• Five years of experience in SQL database/server/systems administration is required.
• Three Years Of Coding Experience is preferred.
• Two years of management experience is required.

• Six Sigma/LEAN Training preferred.
• Certified Professional in Healthcare Quality (CPHQ) preferred.
• Epic Certification application specific preferred.

• Post baccalaureate experience in a professional healthcare/hospital setting, working with clinicians and business users in developing analytical solutions to meet clinical and operational/b​usiness needs.
• Experience with relational database concepts, querying and/or analyzing clinical data, using SQL for data extraction, manipulation, and reporting, design, build, test, validation, and maintenance.
• Experience with third party database tools such as Vizient, Premiere, Press Ganey.
• Experience with Electronic Health Records such as Epic, SCM, etc.
• Demonstrated competency with Microsoft Excel, PowerPoint, and/or Access.
• In‑depth training and expertise with patient coding.
• Experience with data analysis and visualization tools such as Tableau, Crystal Reports, Business Objects, Microsoft Power BI, etc.

Director

Full‑time

Quality Assurance

Hospitals and Health Care