Medical Receptionist - Arlington, VA

MMA & Sports Rehab is seeking a warm, professional, and organized Full-Time (Hourly) Medical Receptionist to join our busy and patient-focused physical therapy clinic
. You will be the face of our clinic, responsible for creating a welcoming environment while efficiently managing front desk operations The ideal candidate is detail-oriented, tech-savvy, and enthusiastic about promoting patient engagement and clinic growth.

• High school diploma or equivalent (required)
• 1+ years of front desk or administrative experience in a physical therapy or healthcare setting
• Familiarity with physical therapy terminology and procedures (preferred)
• Experience with EHR/EMR systems (e.g., WebPT, Clinicient, Prompt) is a plus
• Proficiency with Microsoft Excel is a plus
• Experience using Canva is a plus
• Strong communication, organization, and multitasking skills
• Compassionate and professional demeanor
• Ability to thrive in a fast-paced, team-oriented environment

• Greet and check in patients in a friendly and professional manner
• Schedule and confirm physical therapy appointments
• Answer phones, respond to inquiries, and relay messages to staff
• Verify patient insurance coverage and handle pre-authorizations
• Collect co-pays and maintain accurate billing information
• Manage patient records and ensure compliance with HIPAA regulations
• Assist in drafting marketing emails, newsletters, and promotional materials for patients and clients
• Perform clerical duties, such as taking inventory, answering the telephone, or taking messages
• Assist patients with paperwork when necessary
• Perform light housekeeping duties to maintain cleanliness and appearance of the clinic

• Great customer service skills
• Typing proficiency
• Ability to multi-task in a busy environment
• Experience using Canva is a plus

• Health insurance
• Dental insurance
• Vision insurance
• Paid Time Off (PTO)
• Holiday pay (6 National Holidays)
• Retirement plan
• Bonuses
• Opportunities for growth in a dynamic healthcare setting