Medical Assistant

Medical Assistant – Innova Care Health

Innova Care Health is a dynamic physician‑led healthcare provider pioneering change in value‑based healthcare. We operate 40+ clinics with 1,100+ employees who share the mission, vision, and values that drive success in each of the communities we touch. Our goal isn’t just healthcare; it’s about promoting work‑life balance and supporting the personal and professional goals of each employee to help them lead their best lives.

We are an organization strengthened by our diversity and inclusion. We strive to make an impact in the community through public health education, outreach, and our philanthropic endeavors that span beyond the doors of our facilities.

As we continue to grow, we want employees, like you, who value improving the lives of those they care for each day.

The Medical Assistant (MA) participates in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a competent and knowledgeable Medical Assistant. Performs all duties at the expert level within the scope of a Medical Assistant’s practice, including operating diagnostic equipment, removing staples from superficial wounds, changing wound dressings and obtaining cultures, administering non‑intravenous medication, performing simple specimen collection via non‑invasive techniques, collecting blood specimens via venipuncture or capillary, performing EKGs, performing quality control checks on equipment, preparing and sterilizing medical equipment using the autoclave, and fostering accountability for clinical practice and patient goals.

• Coordinate clinic work activities and schedules, potentially across multiple locations.
• Administer clinic and Innova Care Health policies and procedures consistently.
• Operate diagnostic equipment and perform various patient care tasks (e.g., X‑rays, scribing, assisting case managers).
• Perform quality control checks on equipment and prepare sterilization processes.
• Document patient care accurately and promptly; identify and correct documentation errors.
• Coordinate patient care as directed by providers and policies.
• Respect patient confidentiality at all times and ensure others do the same.
• Organize exam and treatment rooms, stock supplies, clean rooms, and sterilize instruments.
• Assist with supply needs and enforce medication policy.
• Create and maintain an infection‑prevention environment.
• Conduct telephone and in‑person screening for intake and information gathering.
• Inventory supplies, rotate stock, and log data accurately.
• Support and follow Standard Delegation of Orders.
• Support emergency management protocols and procedures.
• Perform all other related duties as assigned.

• Medical Assistant Certificate issued by an accredited institution licensed by the state, or one year experience in a healthcare setting with direct patient contact, or equivalent combination of training, education, and experience.
• Knowledge of medical terminology.
• Strong venipuncture knowledge and techniques.
• Data entry abilities and strong computer skills.
• Attention to detail.
• Customer experience/service focus.
• Effective written and oral communication skills.
• Teamwork orientation.
• Organized with ability to manage competing priorities.
• Expert computer literacy with electronic health records.
• Calm and effective response in emergency situations.
• Basic mathematical skills.
• Safe work practices in a clinic setting.
• Ability to follow through with delegated tasks.

• High school graduate or GED equivalent.
• Certification in AED and CPR.
• At least 2–3 years as a certified medical assistant.
• Preferred but not required bilingual in English/Spanish.

• Required immunizations and vaccinations.
• Ability to lift upwards of 50 pounds.
• Ability to push or pull heavy objects using up to 100 pounds of force.
• Ability to stand or sit for extended periods.
• Ability to use fine motor skills to operate equipment and/or machinery.
• Ability to properly drive and operate a company vehicle.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem solving.
• Occasional exposure to communicable diseases or bodily fluids.
• Ability to discriminate shades of color when reading a dipstick.

The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.