Administrative Operations Specialist, Radiation Oncology

Position Title Administrative Operations Specialist, Radiation Oncology Job Description

Purpose & Scope:

Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services.

Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence.

Education:

High school diploma or equivalent is preferred.

Experience:

Three years of medical office experience is preferred, with a focus on Oncology being highly desirable.

Certification/Licensure:

None.