Healthcare Custom Researcher; Associate Director

Healthcare Custom Researcher (Associate Director)

Arlington, VA

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next‑generation leaders, our members are better positioned to lead industry transformation.

THMA offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member‑centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!

The Associate Director, Healthcare Custom Research leads THMA’s strategic custom research, market analysis, and deliverable production from conception to completion. The Associate Director provides intellectual leadership and analytical direction across projects that range from a few weeks to several months in duration. These projects may include written deliverables, analytic models, presentations, and events. The Associate Director also serves as a subject matter expert, advising member industry partners on strategic priorities and THMA’s executive and sales teammates on product direction and commercial activities.

Associate Directors support custom research projects, content development, and other member‑facing initiatives related to supporting industry member C‑suite executives.

• Project leadership, design, and management.
• Lead the execution of multiple deliverables simultaneously with varying levels of complexity.
• Develop and apply knowledge related to healthcare organization, operations, finances, and care delivery based on the strategic priorities of large health systems and healthcare companies.
• Play an active role in scoping custom research proposals in collaboration with the Member Development team.
• Work with the Member Development team to support proposal creation for research projects, including custom sales collateral to aid in the sales process.
• Apply primary and secondary research skills, including hypothesis generation, root cause analysis, inductive and deductive reasoning.
• Support analysis of findings from qualitative data collected from interviews, site visits, literature reviews, and other sources.
• Conduct interviews with executives from health systems and industry organizations.
• Build qualitative survey instruments and other data collection methodologies.
• Synthesize, write, and present captivating research‑based content (e.g., written deliverables and presentations) for member organizations and internal teams.
• Translate complex ideas into actionable insights for our members.
• Create client deliverables using persuasive writing and graphics/visuals to communicate ideas and information.
• Build qualitative survey instruments; conduct rigorous analysis.
• Maintain relationship management, both internal and external.

• Bachelor’s Degree.
• 5+ years of relevant experience in a graduate research, business research, or consulting setting.
• Strong project management experience: plan, organize, and manage multiple, complex projects simultaneously with limited supervision or direction.
• Demonstrated quantitative and qualitative skills researching and analyzing healthcare issues; ability to synthesize and summarize large amounts of information and focus quickly on the essence of an issue.
• Creative, strategic thinking.
• Articulate and professional; excellent customer and client service skills.

• Strategic mindset.
• Strong communication skills and ability to communicate persuasively with senior executives.
• Attention to detail.
• Ability to influence others at senior levels.
• Customer‑focused.
• Ability to work independently and as a team member.
• Self‑directed and resourceful.
• Excellent communication and client‑facing skills.
• Excellent organizational skills.
• Comfort with quick turnarounds and deadlines.

The physical demands described here are representative of those that must be met by an employee to successfully…