Patient Service Specialist

Description

+ Serve as the first point of contact for patients, creating a welcoming and positive experience from check-in through check-out.

+ Manage patient registration, appointment scheduling, and follow-up coordination while ensuring accurate information is captured.

+ Provide exceptional customer service by assisting patients with questions, concerns, and office-related needs both in person and over the phone.

+ Answer incoming calls and help patients navigate appointments, insurance questions, and general inquiries.

+ Accurately document patient information and physician notes within the EMR system.

+ Thrive in a fast-paced environment by balancing provider requests, patient interactions, and phone responsibilities throughout the day.

+ This is a highly interactive role with approximately one-third of the day spent supporting patients face-to-face, one-third managing administrative work, and one-third handling phone-based patient support.

Skills Customer Service, Healthcare Administration, Medical Office Support, Insurance Verification, Patient Registration, Front Desk Operations, EMR Systems, Medical Terminology, Patient Check-In/Check-Out, Patient Accounts, Inbound Calls, Medicaid, Prior Authorizations

Top Skills Details

+ Outstanding customer service and patient-focused communication

+ Medical office or healthcare experience

+ Insurance verification and eligibility review

+ Front desk and patient registration experience

+ Experience utilizing EMR systems and administrative healthcare platforms

Additional

Skills & Qualifications

+ Strong computer proficiency and data entry skills; candidates will complete a Medical Data Entry assessment as part of the evaluation process.

+ Excellent customer service skills are the top priority, as this role plays a key part in the overall patient experience.

+ Ability to multitask, stay organized, and remain professional in a busy healthcare setting.

+ Previous experience in healthcare, medical offices, reception, or administrative support is highly preferred.

Experience Level Entry Level | Great opportunity for candidates looking to start or grow a career in healthcare while gaining valuable experience in patient services, medical administration, and provider support.

Job Type & Location

This is a Contract to Hire position based out of Arlington, VA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Arlington,VA.

Final date to receive applications

This position is anticipated to close on Oct 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a…