Human Resources Supervisor

HUMAN RESOURCES SUPERVISOR –
Compass Group USA

Salary: $80,000 – $90,000

Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best‑in‑class clients. We produce one‑of‑a‑kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please refer them and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in People Hub, by clicking on “referral tracking.”

For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email

We are seeking a hospitality‑mindful Human Resources professional to join our team. The HR Supervisor serves as a true partner and advisor, fostering and maintaining employee relationships while ensuring compliance and consistency in daily HR operations. Supporting over 120 employees onsite, this position provides expert guidance to hourly team members and managers, addressing questions related to performance, coaching, benefits, and training, among others.

As a supportive resource, the HR Manager plays a key role in creating a culture of care, respect, and collaboration while delivering tailored solutions that align with the organization’s goals and values.

• Provide expert guidance on HR policies, processes, and conditions of employment to managers and employees.
• Lead investigations and develop fair, compliant resolutions that reflect a culture of care.
• Act as a resource for workers’ compensation, ADA accommodations, LOA guidance, benefits, among others.
• Establish and maintain an effective offboarding system, including conducting exit interviews.
• Maintain and enforce compliance with local laws and company guidelines consistently.

• Facilitate the onboarding process for new hires to ensure a smooth transition into the organization.
• Create a welcoming and supportive environment, providing resources and information to help new team members feel acquainted and valued.
• Conduct orientation sessions to familiarize new hires with company policies, procedures, culture, and expectations.

• Cultivate a culture of care, respect, and value among employees and management.
• Proactively identify and implement HR policy, benefit, and process improvements to enhance motivation and retention.
• Develop site‑specific retention plans to reduce turnover and drive Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives.

• Partner with the Management team on coaching, personal development plans, performance reviews, and stay interviews.
• Leverage Compass Group’s in‑house learning and development (L&D) programs to retain and develop talent.
• Maintain professional knowledge by attending workshops, reviewing publications, and building professional networks.

• Train managers on Compass Group HR systems and explore opportunities to streamline administrative tasks through HRIS technologies.
• Ensure legal compliance with federal and state requirements, conducting investigations and maintaining records as needed.
• Analyze employee data and prepare reports for strategic goal tracking as needed.
• Partner with Risk Management and RA Safety Champion to support safety training initiatives.

• Bachelor’s degree or equivalent work experience.
• 3–5 years of HR generalist experience, preferably in the hospitality industry.
• Bilingual (Spanish‑English) strongly preferred.
• PHR or SHRM‑CP certification strongly preferred.
• Proven expertise in workers’ compensation processes, ADA accommodations, and LOA management.
• Demonstrated ability to guide investigations and develop fair, compliant solutions handled with care.
• Ability to collaborate with multiple stakeholders and leaders across functions, fostering a culture of care and respect.
• Strong…