Sr. HR Business Partner, AWS Cloud Sales Center & Global Deal Strategy and Programs

Sr. HR Business Partner, AWS Cloud Sales Center & Global Deal Strategy and Programs

Job :  |  Services LLC

Amazon is seeking a strategic and solution-focused Senior HR Business Partner (HRBP) to power the trajectory of our business by ensuring we have the right talent mix, senior leadership, and capabilities to innovate and deliver exceptional customer experiences. In this role, you will serve as a leader of people and organizational strategy — accelerating business outcomes through diagnosis, development, and execution of integrated solutions.

You'll partner directly with two distinct yet complementary AWS organizations:

Cloud Sales Center (CSC) is a high-velocity, digital-first go-to-market organization that drives customer acquisition and revenue growth rating through an inside sales model, the CSC leverages tight collaboration across Inside Sales, Demand Generation, Solutions Architects, Partner Sales, and Sales Strategy teams. The CSC is both a talent destination and engine for AWS, with a strong focus on developing and progressing early career talent through a standardized talent program and increasingly AI-driven capabilities.

Global Deal Strategy and Programs (GDSP) is responsible for the AWS Private Pricing Program, offering customers commercial benefits in exchange for multi-year spend commitments. GDSP comprises two closely linked teams:
Private Pricing Programs & Experiences (3PX), which manages the end-to-end private pricing experience for internal and external customers, and Strategic Customer Engagements (SCE), a specialized global deal team that partners with the field on deal strategy, structuring, and negotiations for transformational, large, and complex opportunities. SCE includes specialist teams in Transformation Strategy & Solutions, Cloud Intelligence, Cloud Economics, and Go-to-Market.

Every initiative you lead has direct impact on the success of these sales and strategy teams — and on the customers they serve.

• Leverage knowledge of the business, global landscape, and trends to tailor people-focused solutions that drive business outcomes
• Interpret key people metrics and trends, utilizing mechanisms to inspect and monitor risks
• Design, recommend, and implement effective organizational structures that align with business strategy, strengthen culture, and enable inclusive decision-making
• Partner with senior leaders to build customer-centric organizations that foster agility and empower frontline decision-making

• Assess both long-term and immediate senior leader talent needs to achieve business goals
• Develop strategies to build required senior leader skills and establish inclusive talent pipelines
• Coach and advise individual leaders and leadership teams on improving management abilities, addressing business challenges, and strengthening culture
• Challenge senior leaders when necessary to break mental models on ways of working, biases, structure, and talent decisions

• Use listening mechanisms to identify trends, risks, and hotspots to inform change plans and maximize employee experience
• Drive effective change environments by leveraging multiple perspectives and inclusive communication strategies
• Influence and coach senior leaders as they build their teams' ability to navigate organizational changes
• Monitor and evaluate implemented changes to assess effectiveness and durability

• Build long-term inclusive workforce plans aligned with CSC and GDSP business objectives
• Coach and support senior leaders in executing workforce plans and making resource allocation decisions
• Anticipate industry trends and talent needs, determining gaps in current and future…