Communications Manager, AWS Customer, AWS Communications

Communications Manager, AWS Customer, AWS Communications

Since 2006, AWS has changed the way companies acquire and use technology by providing a highly scalable, secure, cost‑effective, and flexible technology platform in the cloud. AWS is growing rapidly in the U.S. and around the world with customers ranging from startups to Fortune 500 corporations.

AWS Communications is looking for an experienced, versatile PR professional to join its Customer and Industries Communications team. The role focuses on publicizing stories of how companies use generative AI to power their businesses and identify unique and compelling stories of how companies have stepped up their use of generative AI to increase efficiency in functional areas such as finance and sales to support better customer experiences.

• Creating and executing proactive, creative, and integrated PR campaigns
• Developing media strategies that build a cadence of press opportunities that elevate the AWS story
• Handling complex, fast‑moving, and unexpected communications challenges with high judgment and professionalism
• Managing relationships with reporters and influencers across top‑tier business and technology press, trade publications, and non‑traditional outlets (podcasts, You Tube, newsletters)
• Advising on industry‑related trends, events, and challenges, as well as guiding any reactive communications efforts
• Cultivating and maximizing relationships with customers, including business leaders, technologists, and PR teams
• Crafting compelling story ideas, content, and messaging
• Leading media programs for AWS‑owned and industry, customer, and partner events
• Managing PR agencies

You will use your understanding of the intersection of technology and stakeholder engagement to execute high‑impact and creative PR plans. You will work across multiple teams, sometimes with competing stakeholders, to produce a steady cadence of coverage, influence conversations, press engagement, and awareness of generative AI’s transformational impact across industries.

• 7+ years of recent professional communications or public relations experience
• Bachelor’s degree
• Experience working closely with and advising senior executives of an organization or equivalent
• Track record in communications or PR for high‑profile enterprise software/systems companies

• Experience communicating technical concepts and processes using clear, simple language and visuals
• Can work proactively and independently, meet deadlines, and deliver on projects and tasks
• Experience communicating technical details verbally and in writing
• Excellent written and oral communications skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information.

Compensation for this position ranges from $114,000/year in our lowest geographic market up to $188,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.