Technical Engagement Network; TEN Lab Manager III

Our Partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. They are seeking a Technical Engagement Network (TEN) Lab Manager with experience in Linux, Splunk and Ansible System Administration to support the design, development, and deployment of advanced cybersecurity capabilities in the customer environment supporting analysts and business continuity of the customer mission.

• Serve as a lead Linux Systems Administrator overseeing Red Hat Enterprise Linux (RHEL) environments across development, lab, and production systems
• Perform large scale configuration management and deployment across Windows, MacOS, Linux/Unix, and other operating systems and virtual environments to support the TEN infrastructure
• Support the implementation of new technologies and equipment in the lab environment
• Provide ongoing systems administration, technical support, upgrades, patching and troubleshooting services
• Develop and maintain Ansible playbooks, roles, and workflows to automate application deployment and infrastructure provisioning
• Configure, deploy, and maintain Red Hat Ansible Automation Platform for large-scale provisioning, configuration management, and compliance enforcement
• Administer and maintain Splunk Enterprise/Splunk Cloud for system monitoring, security analytics, and operational intelligence
• Implement and monitor security controls, including STIG compliance, access management, and audit configurations for Linux and Splunk systems
• Develop dashboards and alerts in Splunk for proactive system health, performance, and security event monitoring
• Perform implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back‑ups, and monitor systems security
• Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks, monitor channels for storage‑related network and system issues and remediate them as they occur
• Examine and identify efficiencies that can be made to existing procedures, with approval from the customer
• Manage assigned project components to deliver services in accordance with established objectives
• Advise and provide insight on development of lab standard operating procedures (SOPs) and policies
• Employ security concepts, theories, insights, tools and methodologies to mitigate system weaknesses and vulnerabilities

• U.S. Citizenship
• Active DoD Secret Clearance, TS/SCI is preferred
• Must be able to obtain DHS Suitability
• BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree or HS Diploma and 7+ years lab management or systems administration experience
• 5+ years of directly relevant experience as a Linux System Administrator
• 3+ years of experience with Splunk Enterprise administration and log ingestion
• 3+ years of experience with Ansible automation (Ansible Core or Ansible Tower/AAP)
• Must be able to work collaboratively across physical locations

• Experience with writing technical procedures and standard operating procedures
• Virtualization automation and optimization
• Experience with multiple operating systems to include Linux/Unix, Windows, MacOS
• DoD 8140.01 IAT Level II Certification

For more than 20 years, New Gen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard‑to‑find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance.