Manager E-Commerce Strategy

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

We are seeking a highly motivated and skilled eCommerce Strategy Manager to join our cross‑functional group of dedicated digital leaders, driving a major part of our business. This position sits across all our divisions, advancing the entire Nestlé USA organization for eCommerce and Omnichannel capabilities and world‑class analytics. This role is critical to having best‑in‑class eCommerce and digital capabilities and reporting at scale to drive growth and profitability.

The eCommerce Strategy and Capabilities Manager will have a deep understanding of eCommerce and retailer trends, consumer and shopper behavior, and digital marketing strategies, and be able to quickly turn new knowledge into scalable company‑wide intelligence and actions.

This role blends strategic leadership and hands‑on analytics execution—ideal for someone who can move fluidly between pulling data, building stories, coaching, and influencing senior leaders.

• Lead, develop and deploy Nestlé’s eCommerce Capabilities team and its roadmap, including its ambition, goals, prioritization, process documentation, implementation and integration to drive world‑class eCommerce excellence for Nestlé USA.
• Own and drive regular eCommerce reporting across sales, share and digital shelf performance from executive‑to‑executive levels, getting the right data at the right level to make business choices that drive stronger online outcomes.
• Upskill the Nestlé USA organization in eCommerce capabilities, principles, process, and strategy, rolling out communication plans on capability status, risks, and issues to stakeholders, including senior management.
• Identify and clearly articulate business challenges and recommend solutions, tools, and capabilities that will drive value across the Nestlé USA divisions.
• Collaborate with cross‑functional teams, including but not limited to marketing, commercial development, strategic revenue management, finance, and digital technology, to ensure that capability goals are aligned with business objectives— including our global and zone‑level eCommerce teams to learn, leverage, and share best practices.

• Partner with enterprise and external partners to push the boundaries of how we measure eCommerce performance and improve our analytic tools.
• Identify analytics and measurement capability gaps and help lead initiatives to close them.

• Serve as subject‑matter expert for eCommerce KPIs, analytic frameworks, data, and tools.
• Coach and train teams across the business to better use eCommerce data and analytics to shape strategy and execution.
• Help evolve the Nestlé USA eCommerce measurement playbook and reporting ecosystem.

• Strong analytical acumen – skilled at framing business questions and able to synthesize complex data from multiple sources, structure it into a clear analytic framework, and translate into actionable insights and recommendations. Attention to detail to drive high data confidence in our reporting.
• High curiosity, with a passion for being hands‑on – comfortable diving into data while leading and coaching others in analytics best practices.
• Experience with syndicated and eCommerce data sources (e.g., Nielsen, Scintilla,…