Service Desk Analyst
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2025-12-10
Listing for:
Omniscius Consulting
Full Time
position Listed on 2025-12-10
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Responsibilities:
Resolve technical issues through various communication channels.
Install, maintain, and troubleshoot IT hardware and software.
Document and manage customer requests using ticketing systems.
Provide exceptional customer service and technical support.
Qualifications:
Bachelor’s Degree or equivalent.
2-5 years of IT support experience.
Strong troubleshooting, problem-solving, and customer service skills.
- When joining, you must possess an IAT level II certification in ACTIVE status:
- CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND or SSCP
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