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Designer; UI​/UX & Customer Discovery

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: TekSynap
Full Time position
Listed on 2025-12-22
Job specializations:
  • IT/Tech
    UI/UX Design, Digital Media / Production, Web Developer, Product Designer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Designer (UI/UX & Customer Discovery)

Overview

Join to apply for the Designer (UI / UX & Customer Discovery) role at Tek Synap.

2 days ago Be among the first 25 applicants.

Responsibilities
  • Apply human-centered design to JPO Dev Sec Ops  platforms and portals.
  • Develop wireframes, prototypes, and interface frameworks.
  • Conduct customer discovery and stakeholder interviews.
  • Improve user adoption through intuitive design and communication strategies.
Required Qualifications
  • Bachelor's degree in Design, HCI, Communications, or related field.
  • 5+ years UI/UX design in Agile or Dev Sec Ops  environments.
  • Demonstrated experience in customer discovery and prototyping (Figma, Adobe XD, etc.).
  • Strong communication and human-centered design skills.
  • Secret clearance required.
  • IAT Level II certification preferred.
Competencies
  • Human-Centered Design (HCD) & Design Thinking
  • Wire framing & prototyping (Figma, Adobe XD, Balsamiq)
  • Customer discovery & user research
  • Agile UX design methods
  • Communication & adoption strategy
Work Environment & Physical Demands

We are seeking a Designer (UI / UX & Customer Discovery) to join our team at the F-35 Joint Program Office (JPO). Tek Synap is a fast-growing high‑tech company that emphasizes timely technology and a well‑planned information management environment. We offer a full‑time competitive benefits package including health, dental, vision, 401(k), life insurance, short‑term and long‑term disability plans, vacation time, and holidays.

Location: Arlington, VA
Type of environment: Office
Noise level: Low
Work schedule: On‑site (with limited hybrid flexibility)
Amount of travel: Limited (5%)

Work Authorization / Security Clearance: US Citizenship, Active Secret clearance (Top Secret/SAP preferred).

Equal Employment Opportunity

Tek Synap provides equal employment and advancement opportunities to all individuals. Employment decisions are based on merit, qualifications, and abilities. Tek Synap does not discriminate on race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other protected status.

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