Federal Client Relationship Marketing Senior Analyst

Federal Client Relationship Marketing Senior Analyst

Accenture Federal Services is looking for an experienced professional to join our Marketing + Communications (M+C) team in a Client Relationship Management (CRM) Operations role. The CRM Operations role helps our CRM team execute and optimize CRM campaigns, collaborate with cross‑functional teams, and drive measurable impact for federal clients.

• Provide CRM operations and execution support for a range of activities in partnership with the CRM team.
• Lead the creation and distribution of a monthly CRM update, providing essential insights, resources, and program news to all Client Account Leads.
• Support and contribute to CRM‑related data analysis efforts—identifying key trends and insights to inform client engagement strategies, ensuring data accuracy, and maximizing potential for CRM value and impact.
• Manage and streamline CRM operational processes, ensuring timely updates and efficient sharing of CRM and wider M+C campaigns and resources with Client Account Leads.
• Assist with the implementation of automation initiatives and workflow streamlining efforts to enhance team productivity for CRM‑specific efforts.
• Partner with the CRM Lead to operationalize and industrialize key CRM program components, enhancing efficiency and scalability across the organization.
• Manage self‑service event support for client teams, ensuring they have access to key marketing assets and resources for client‑focused and select industry events.
• Coordinate and organize participation in client‑focused events, such as awards dinners, galas, or networking functions, handling logistics to ensure seamless representation and engagement.
• Provide event execution support for select client and industry sponsor ships, with guidance for the CRM lead and in partnership with the event planning team.
• Manage and maintain association memberships, including timely renewals and coordination with relevant stakeholders.

• 3 years of experience in professional services or a military organization.
• Understanding of marketing principles and sales enablement strategies.
• Experience with Microsoft Office.

• Exposure to or experience in a B2B or B2G environment.
• Project management skills and the ability to manage multiple projects in a deadline‑driven environment.
• Familiarity with marketing management and client relationship management systems.
• Strong written and oral communication skills.
• Strong stakeholder management skills.
• Comfort navigating a large, matrixed organization and evolving processes and systems.
• Proactive, results‑oriented, and a strong problem‑solver with an agile mindset.
• Team player with strong interpersonal skills.

Compensation Range: $56,700—$112,500 USD for locations in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland.

Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on‑going basis and there is no fixed Final date to receive applications.

Equal Employment Opportunity Statement:
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service members.

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