Service Desk Technician

Relationship Development | Senior Delivery Consultant in Energy Sector

We’re urgently hiring a hands‑on Service Desk Technician to be the go‑to IT presence in an Arlington, VA office. If you enjoy helping people, fixing issues fast, and being visible and trusted onsite — this role is for you.

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Why This Role Stands Out

• ✔
  Immediate need
• ✔
  Onsite, high‑visibility role
• ✔
  Fast interview process (1–2 interviews, same‑day possible)
• ✔
  Personality & customer service > buzzwords

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What You’ll Be Doing

• Be the first point of contact for all IT support needs
• Provide full‑time onsite support in a Dell + Microsoft environment
• Troubleshoot Windows, Microsoft 365, Outlook, Teams, and hardware issues
• Perform hands‑on break/fix, device setup, and user support
• Deliver white‑glove, customer‑first IT support
• Build trust, solve problems, and win hearts & minds
• 2–3+ years in Service Desk / Help Desk / Desktop Support
• Strong experience with Dell hardware + Microsoft environments
• Excellent communication and people skills
• Someone who enjoys being onsite and hands‑on
• Able to start immediately

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This Is NOT

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This IS a hands‑on, people‑focused IT support role where your presence matters.

• Entry level

• Contract

• Information Technology and Customer Service

• Information Services and Services for Renewable Energy