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Service Desk Quality Analyst | Elevate IT Support & QA

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Digital Management Llc
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading digital services provider in Arlington, Virginia is looking for a Service Desk Quality Analyst. The ideal candidate will manage quality assurance programs, review and analyze service desk tickets, and coach team members to ensure exceptional support. Preferred qualifications include a Bachelor's degree in Computer Science or Engineering and experience with Service Now. Successful applicants must be U.S. citizens and complete background checks for clearance.
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