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On-site Service Desk Lead — VIP IT Support & Escalations

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: DecisionPoint Corporation
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Job Description & How to Apply Below
A technology solutions provider is seeking a Service Desk Team Lead in Arlington, Virginia, to manage IT support for the Department of Homeland Security. This fully on-site position involves supervising team members, ensuring customer satisfaction, and handling service requests. Candidates are expected to have 5 years of IT experience, excellent leadership and communication skills, and familiarity with enterprise ticketing systems.

This role offers the opportunity to lead a dynamic team in a critical government operations environment.
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