Executive Support Service Lead

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.

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DMI, LLC is seeking a Executive Support Service Lead to join us.

• Personnel for a Executive Support Specialist Lead, Executive Support Services Lead, and Client Service Asset Management Lead.

Education and Years of Experience

• Educational background: A Bachelor's degree in Information Technology, Business Administration, or a related field is often required.
• A minimum of 10 years experience performing IT hardware asset management functions and responsibilities in a large enterprise.

Required and Desired Skills/Certifications

• ITIL v4 Foundation and Intermediate certification.
• Strong understanding of IT asset lifecycle management and software license management is crucial.
• Ability to quickly resolve unexpected IT challenges. e. Strong organizational and project management skills to handle complex asset lifecycle tasks.
• Excellent verbal and written communication to collaborate with technical and non-technical stakeholders.
• Ability to analyze data to identify trends, optimize spending, and report on asset status.
• Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel.

Clearance Requirements - Successful completion of a government security screening and/or a Secret Clearance.

Additional Requirements - Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Minimum Citizenship Status Required - Must be a U.S. Citizen
.

Physical Requirements - No physical requirement is needed for this position.

Location - Arlington, VA.

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right
  – We lead with honesty and integrity.
• Own the Outcome
  – We take responsibility and deliver.
• Deliver for Our Customers
  – We are relentless about delivering value.
• Think Bold, Act Smart
  – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well‑being:

• Convenience/Concierge
  – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development
  – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial
  – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition
  – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.