Cloud Monitoring; Observability Engineer

Position Title: Cloud Monitoring (Observability) Engineer

Country: US

Type: Regular Full-Time

# of Openings: 1

Company Name: DOT NHTSA

Tantus Technologies, Inc. (Tantus) - recognized by the Washington Post as a Top Workplace - is seeking a skilled Observability Engineer with deep expertise in New Relic and other observability tools to help design, implement, and manage our monitoring and observability infrastructure. You will work closely with engineering, Dev Ops, and site reliability teams to ensure application performance and reliability through actionable telemetry and insights.

Clearance:
This position supports a federal contract and requires U.S. citizenship or lawful permanent resident (Green Card holder) status, as well as the ability to obtain a Public Trust clearance.

• Design and implement observability solutions using New Relic and other observability tools, including custom dashboards, alerts, and instrumentation.
• Collaborate with development and Dev Sec Ops  teams to define monitoring requirements and SLIs/SLOs.
• Optimize performance and troubleshoot issues using logs, metrics, and traces.
• Integrate New Relic with CI/CD pipelines and other monitoring tools.
• Lead efforts to mature the observability practice across the organization (standardization, training, documentation).
• Work with federal stakeholders to set up and manage an Observability Center of Excellence.
• Participate in on-call rotation and incident response to provide insights from observability data.
• Stay up-to-date with New Relic feature releases and observability trends.

• Degree in Computer Science, Mathematics, Engineering, or equivalent professional experience
• 5+ years of experience in observability, Site Reliability Engineer, Dev Ops, or infrastructure engineering roles
• A working knowledge of AI/ML-driven monitoring solutions.
• At least 7 years overall IT SDLC and Cloud experience.
• Experience designing and implementing observability solutions using New Relic required.
• Strong understanding of distributed systems, microservices, and cloud-native architectures.
• Solid knowledge of cloud platforms (AWS and Azure).
• Experience working with containerized environments (e.g., Docker, Kubernetes).
• Familiarity with Terraform, Cloud Formation, or other infrastructure as code tools.

• Hands-on experience with New Relic (APM, Infrastructure, Browser, Logs, Synthetics, Dashboards).
• Exposure to AIOps tools (e.g., New Relic AI, Moogsoft, Big Panda, or similar).
• Proficiency in instrumenting code (e.g., custom events, traces) in at least one language (e.g., Java, Python, Node.js).

• Certifications in New Relic or AI/ML frameworks, nice to have.
• Experience with other observability tools (Datadog, Site 24x7 and Whats Up Gold ).
• Exposure to ITIL or ITSM practices.
• Strong communication and documentation skills.

• Salary range is $,000/year. The salary range for this position reflects a variety of factors that influence compensation decisions, including skills, experience, training, certifications, and organizational needs.